Living up to its promise to support the Kingdom\u2019s drive towards\ndigital transformation and develop the Saudi insurance ecosystem to meet future\nneeds, Najm for Insurance Services has inked an MoU with Unifonic, a leading\nprovider of cutting-edge technology solutions. The MoU unlocks collaboration\nopportunities between the two parties to improve customer experience and cloud\ncomputing platform services.<\/p>\n\n\n\n
According to this agreement, Unifonic will provide its cloud\ncomputing tools and products to deploy a unified cloud platform to promote\nNajm\u2019s strategy of fixing and building the core of business performance in\norder to achieve the insurance ecosystem digital transformation in pursuit of\nthe best customer experience.<\/p>\n\n\n\n
Commenting on this agreement, Mr. Abdullah Al-Khalaf, Senior\nVice President of Information Technology at Najm for Insurance Services said, \u201cNajm\nis leapfrogging into full digitization of the auto insurance sector across the\nKingdom to keep pace with the global market trends.\nTo this end, we aspire to position the Saudi insurance sector at the\nforefront worldwide and transform it into a benchmark at the local and regional\nlevels. Our partnership will foster cooperation and help us explore the\nopportunities provided by Unifonic\u2019s\nservices, especially in terms of providing the best customer journey through a\nset of communication and interaction solutions, voice recognition, and other\nservices. Deploying Unifonic\u2019s solutions underscores Najm\u2019s vision to provide\nthe best customer experience within an integrated digital environment and\nautomated services that fulfill the customers’ requirements and aspirations in\nparallel with enhancing efficiency and productivity within a comprehensive\nframework that guarantees information and data\nsecurity.\u201d <\/p>\n\n\n\n
In this regard, Mr. Ibrahim Al-Muhaimidi, Vice\nPresident and Managing Director of Unifonic, KSA, said, \u201cWe are very pleased to partner with Najm for Insurance Services, and\nwe look ahead to achieve a breakthrough in the digital services in the\ninsurance sector. Unifonic will consolidate all its innovative digital\nsolutions in the fields of cloud computing to assist Najm to carve its path as\na leading and influential entity in the insurance services sector across the\nKingdom and the region. Unifonic\u2019s partnership with Najm is a step forward that\nwill provide a wonderful and integrated digital experience for the customers of\nNajm, and thereby contribute to improving the quality and speed of services\nprovided to the customers on the roads of\nthe Kingdom. This collaboration emphasizes our vision of facilitating\ncommunication between our partners and their customers, and empowering our\npartners to keep pace with the tremendous technical and digital development in\ncloud computing.”<\/p>\n\n\n\n
Focusing\non a customer-first strategy, Najm endeavors to provide high-end services to\nits customers through a diversified portfolio of innovative and advanced\ndigital products and services. Najm has recently announced it has been awarded\nthe ISO 20000-1 certification for IT service management. This certification\ndemonstrates the company\u2019s commitment to building and developing a sustainable\ninformation technology service management system, thereby ensuring a\nhigh level of service quality and customer satisfaction.<\/p>\n","protected":false},"excerpt":{"rendered":"
Living up to its promise to support the Kingdom\u2019s drive towards digital transformation and develop the Saudi insurance ecosystem to meet future needs, Najm for Insurance Services has inked an MoU with Unifonic, a leading provider of cutting-edge technology solutions. The MoU unlocks collaboration opportunities between the two parties to improve customer experience and cloud …<\/p>\n","protected":false},"author":2,"featured_media":45566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[439],"tags":[],"class_list":["post-45568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english-news"],"yoast_head":"\n