In\na milestone achievement showcasing the success of its strategy in enhancing its\ndigital services and infrastructure to boost efficiency and ensure a fully\nintegrated, uninterrupted service, Najm for Insurance Services has obtained the\nISO 20000-1 certification, which specifies the standard requirements of the\ninformation technology (IT) service management system (SMS), from QCB Italia, a\nworld-renowned independent certification body specialized in setting evaluation\nstandards for corporate management systems. This certification is a testimony\nto Najm’s commitment to developing, maintaining, and continuously enhancing its\nIT service management system, ensuring top-quality services and customer\nsatisfaction.<\/p>\n\n\n\n
Commenting\non this achievement, Najm\u2019s IT SVP Mr. Abdullah Al-Khalaf stated,\n“Obtaining this certification highlights Najm\u2019s sustainable approach and\nconsistency in meeting the highest standards in its digital services, helping\nto accelerate the overall digital transformation of the insurance sector across\nthe Kingdom and augmenting its contribution to the digital economy strategy\nadopted by the government. In addition to ensuring the quality of the services\nwe provide through an integrated digital ecosystem that serves to meet our customers\u2019\nneeds and expectations, the ISO certification enhances our performance and\nproductivity across all our departments through an advanced approach that\nguarantees the safety and security of Najm\u2019s data and assets.\u201d Mr. Al-Khalaf\nfurther reiterated that the company’s strategy BASE seeks to offer a leading\nmodel for outstanding digital services in the insurance industry at the local\nand regional levels, as it stems from a solid business foundation and draws on\nkey plans and sizable investments leading to the company’s advancement in this\nfield.<\/p>\n\n\n\n
As\npart of its efforts to enhance and streamline the customer experience, Najm has\nrecently rolled out several integrated digital services and products, most\nnotably the Najm app which offers an advanced user experience that allows the\ncustomer to benefit from a wide range of services. Among Najm\u2019s numerous\ndigital services is the WhatsApp service which provides customers instant\naccess to an automated system for reporting traffic accidents. In addition to\nits upgraded services, Najm contributes to raising awareness of the importance\nof insurance, thereby promoting the insurance sector in the Kingdom. This also\nunderscores the company\u2019s success in leveraging its capabilities in IT and\nmanagement to achieve the best outcomes while meeting the requirements of the\nISO 20000-1 certification.<\/p>\n\n\n\n
After\nrecently earning the ISO 27001:2013 certification for complying with top\ninformation security management standards, Najm adds the new ISO certification\nto its list of accomplishments, highlighting the enhanced quality and\neffectiveness of its information security management systems as well as the\nhigh level of security and advancement of its digital infrastructure protecting\nit from any potential threats by meeting world-class standards.<\/p>\n","protected":false},"excerpt":{"rendered":"
In a milestone achievement showcasing the success of its strategy in enhancing its digital services and infrastructure to boost efficiency and ensure a fully integrated, uninterrupted service, Najm for Insurance Services has obtained the ISO 20000-1 certification, which specifies the standard requirements of the information technology (IT) service management system (SMS), from QCB Italia, a …<\/p>\n","protected":false},"author":2,"featured_media":44051,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[439],"tags":[],"class_list":["post-44053","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english-news"],"yoast_head":"\n