{"id":134917,"date":"2026-09-01T22:40:13","date_gmt":"2026-09-01T19:40:13","guid":{"rendered":"https:\/\/indexeconomic.com\/?p=134917"},"modified":"2026-09-01T22:40:13","modified_gmt":"2026-09-01T19:40:13","slug":"servicenow-and-aramco-digital-sign-collaboration-agreement-to-enable-ai-powered-enterprise-transformation-at-scale","status":"publish","type":"post","link":"https:\/\/indexeconomic.com\/?p=134917","title":{"rendered":"ServiceNow and Aramco Digital sign collaboration agreement to enable AI-powered enterprise transformation at scale"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">\u00a0ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and Aramco Digital, the technology subsidiary of Aramco, today announced the signing of a Collaboration Agreement to enable AI-powered workflows and accelerate enterprise transformation across the Aramco ecosystem<\/p>\n<p style=\"text-align: left;\">Through this Collaboration Agreement, Aramco Digital will leverage ServiceNow as a foundational platform to standardize and govern digital workflows across a highly distributed network of affiliates, subsidiaries, and joint ventures operating in more than 50 countries. The initiative supports a more unified approach to reducing fragmentation, modernizing enterprise processes, and establishing a consistent AI-enabled foundation that can scale across the ecosystem<\/p>\n<p style=\"text-align: left;\">ServiceNow runs more than 100 billion workflows annually across some of the world&#8217;s largest enterprises \u2014 supporting Aramco Digital\u2019s vision to drive efficiency, strengthen governance, and enhance consistency across the ecosystem<\/p>\n<p style=\"text-align: left;\">Four domains, one platform<\/p>\n<p style=\"text-align: left;\">The Agreement focuses on addressing key operational challenges associated with managing a large, geographically dispersed enterprise group across four interconnected domains:<\/p>\n<p style=\"text-align: left;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 AI-powered workflows: Enabling intelligent automation across enterprise systems to improve operational efficiency, reduce manual processes, and accelerate execution.<\/p>\n<p style=\"text-align: left;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Customer experience: Enhancing service management and customer engagement through unified, CRM-driven solutions that establish consistent service standards across entities.<\/p>\n<p style=\"text-align: left;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Group shared services: Standardizing core business functions to enable a unified service model, reduce duplication, and improve operational consistency across the group.<\/p>\n<p style=\"text-align: left;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enterprise resource planning (ERP) modernization: Modernizing and optimizing legacy ERP environments to reduce technical debt, improve cost efficiency, and support scalable digital growth.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u00a0ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and Aramco Digital, the technology subsidiary of Aramco, today announced the signing of a Collaboration Agreement to enable AI-powered workflows and accelerate enterprise transformation across the Aramco ecosystem Through this Collaboration Agreement, Aramco Digital will leverage ServiceNow as a foundational platform to standardize and &hellip;<\/p>\n","protected":false},"author":2,"featured_media":134914,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[439],"tags":[],"class_list":["post-134917","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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